NICU Care in the Heart of Dallas
Baylor University Medical Center (BUMC), located in downtown Dallas, is one of the oldest and most well-respected hospitals in Texas. As a flagship facility in the Baylor Scott & White Health system, it provides comprehensive care across a wide range of specialties—including one of the most advanced Neonatal Intensive Care Units (NICUs) in North Texas.
What Parents Should Know About Baylor’s NICU
The Level III NICU at Baylor University Medical Center offers round-the-clock care for critically ill or premature infants. Staffed with board-certified neonatologists, highly trained NICU nurses, and pediatric subspecialists, the unit is designed to care for babies born as early as 23 weeks gestation and those with complex medical conditions.
Unlike smaller or community-based facilities, Baylor’s NICU is equipped to manage both high-risk births and complicated neonatal medical issues, including respiratory distress, hypoxic-ischemic encephalopathy (HIE), congenital abnormalities, and infections. The unit features state-of-the-art technology like high-frequency ventilators and brain monitoring systems that assist in diagnosing and treating neurological complications early and effectively.
Support for Families Across North and East Texas
While based in the heart of Dallas, Baylor’s NICU serves families from across North and East Texas. Rural hospitals often stabilize premature or sick newborns before transferring them to BUMC for advanced care. Families from counties like Kaufman, Navarro, Van Zandt, Henderson, and Ellis often find themselves suddenly navigating Dallas traffic and hotel stays as they adjust to life in the NICU.
Baylor has developed support systems for these families, including social workers, lactation consultants, and access to Ronald McDonald House accommodations nearby. The NICU also prioritizes family-integrated care, inviting parents to be part of daily medical rounds and encouraging skin-to-skin contact and bonding even in the most medically fragile situations.
Why This Level of NICU Care Matters
The first days and weeks of life are incredibly fragile—particularly for premature or medically vulnerable infants. Hospitals like Baylor offer critical interventions that can improve long-term outcomes, but the quality and timeliness of that care matter deeply.
Unfortunately, even in top-tier hospitals, there are moments when lapses occur: delayed responses to signs of fetal distress, improper resuscitation techniques, or mismanagement of postnatal complications. When these lapses result in a life-altering injury, families are left searching for answers in the midst of heartbreak.
A Message to Families Seeking Answers
If your baby experienced a serious injury at birth—such as brain damage, HIE, or another long-term condition—you may have questions about whether the right care was given and whether anything could have been prevented. At Van Wey, Metzler & Williams, we’ve spent decades helping families uncover the truth.
While many NICU outcomes are simply the result of nature’s unpredictability, some are not. If your child has been diagnosed with a life-changing injury and you suspect negligence may have played a role, we invite you to reach out. We offer confidential consultations with no pressure—just compassionate, experienced guidance to help you take the next step.
