Trusted NICU Care in the Heart of Austin
St. David’s Medical Center is known throughout Central Texas for delivering personalized, high-quality care to mothers and newborns. While it may not have the national profile of some larger institutions, its Level III NICU is a critical resource for families across Austin and surrounding rural counties. Here, highly trained teams care for babies who arrive too early or with complications—quietly, skillfully, and with deep respect for the families going through it.
What makes St. David’s special isn’t just what happens in the NICU—it’s how it feels to walk through the doors. The care is personal. The staff know your name. And for families in crisis, that intimacy matters.
Level III Neonatal Intensive Care at St. David’s
St. David’s Level III NICU is well-equipped to provide comprehensive care for premature babies (typically those born at 28 weeks or later) and infants facing moderate complications at birth. With 24/7 neonatology coverage, access to pediatric subspecialists, respiratory support, and continuous monitoring, this NICU handles a wide range of neonatal needs with quiet confidence.
Common conditions treated here include:
Respiratory distress syndrome
Neonatal jaundice
Infections acquired before or during birth
Mild neurological concerns requiring monitoring
Feeding difficulties and low birth weight
When higher-level surgical care is needed, babies may be transferred to Dell Children’s or other Level IV NICUs in the region. But for many families, St. David’s provides everything their newborn needs—and does so in a calmer, less overwhelming setting.
Serving Families from Austin to the Hill Country
St. David’s Medical Center is often the first line of advanced neonatal care for families in:
Travis and Williamson counties
Rural hospitals in Bastrop, Burnet, Llano, and Blanco
Parts of the Hill Country where NICU access is limited or unavailable
When complications arise, regional hospitals stabilize the newborn and coordinate transfer to St. David’s. Because it’s a Level III NICU, it can often provide immediate answers—without requiring families to relocate across the state.
What Parents Can Expect in the NICU
The NICU at St. David’s is built with comfort and connection in mind. It features:
A low nurse-to-baby ratio to ensure close monitoring
Family-centered care and flexible visitation
Emotional support from social workers, chaplains, and NICU-specific staff
Lactation support and educational resources for navigating newborn care
There’s a sense of calm in the unit—a steady hum of professionals doing their job while also making room for parent involvement. You’re not just informed—you’re included.
When You Have Lingering Questions After the NICU
Most families leave the NICU feeling relieved. But some leave with quiet concerns. Maybe something didn’t add up. Maybe there was a delay. Maybe someone dismissed a symptom that turned out to matter. And now your baby is facing a life-long challenge.
If your newborn suffered a serious injury and you’re questioning whether it could have been avoided, we understand how hard it is to revisit those moments. At Van Wey, Metzler & Williams, we help families look at the facts—carefully, respectfully, and without pressure.
If something preventable happened, we’ll help you find your footing and consider next steps. And if not, we’ll help you lay your questions to rest, knowing you did everything you could.
