World-Renowned Neonatal Care for the Most Fragile Lives

There are few names in pediatric medicine more recognized than Texas Children’s Hospital. Located in the heart of Houston’s Texas Medical Center, this hospital is home to one of the largest and most advanced Level IV NICUs in the country. It’s where complex neonatal cases from all over Texas—and often beyond—are sent when every second counts and every decision carries weight.


But scale isn’t the only thing that matters here. What makes Texas Children’s exceptional is how it delivers the most intensive care imaginable with a sense of steadiness and grace that helps families find their footing—even in crisis.


Level IV Neonatal Intensive Care at Texas Children’s

The NICU at Texas Children’s is designed for the rarest, most critical, and most complex neonatal cases. As a Level IV NICU, it offers:


  • 24/7 in-house neonatologists and pediatric subspecialists

  • Immediate access to neonatal and pediatric surgeons

  • Advanced neurologic monitoring and neuroprotective strategies

  • Full ECMO (heart-lung bypass) capabilities

  • Fetal-to-neonatal surgical transition care

Many babies here are born elsewhere and transferred within hours after birth. Others arrive through carefully coordinated high-risk deliveries at the Pavilion for Women, a facility specifically built for mothers carrying medically complex pregnancies.


Texas Children’s is also home to one of the nation’s top Neonatal Neurology programs, making it a leader in treating hypoxic-ischemic encephalopathy (HIE), brain bleeds, stroke, and other neurologic complications at birth.


Where Families Travel From

Texas Children’s isn’t just Houston’s hospital—it’s Texas’s. Infants are transferred here from:


  • Southeast Texas, including rural hospitals in Jasper, Lufkin, and Nacogdoches

  • The Gulf Coast, including Victoria, Corpus Christi, and the Rio Grande Valley

  • Far-flung areas like West Texas, East Texas, and even neighboring states

The hospital operates a specialized neonatal transport team, available 24/7, by ambulance, helicopter, or fixed-wing aircraft. That kind of reach speaks to how many families rely on this facility when local care falls short.


A NICU Experience Unlike Any Other

Families entering Texas Children’s NICU are often shell-shocked—unsure of what just happened or how they got here. The hospital meets that moment with calm coordination. Parents are given:


  • Private NICU rooms where possible, especially for long stays

  • Access to parent mentors and family navigators

  • Counseling and spiritual care support

  • Real-time updates through a dedicated family liaison system

  • Educational resources tailored to the medical condition and care plan

Despite its size, the care still feels close. Each family is paired with a core team of providers who know your child—not just your chart.


When It’s Time to Ask the Hard Questions

Most NICU journeys are filled with uncertainty, but for some families, the uncertainty lingers long after discharge. A diagnosis that didn’t make sense. A timeline that doesn’t line up. A gut feeling that something was missed or mishandled—before transfer, during delivery, or in those fragile hours afterward.


If your child has a life-altering condition and you suspect medical negligence may have played a role, we understand how difficult it is to go back and investigate. At Van Wey, Metzler & Williams, we help families uncover the truth—not to assign blame in anger, but to seek justice when it’s warranted and peace when it’s not.


Your child’s life matters. Their story deserves clarity.


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